Canon MF8380Cdw Error Code

Canon MF8380Cdw Error Code List

– Canon MF8380Cdw error code list and quick guide troubleshooting:
Canon MF8380Cdw Error Code List Free Download:

• Code: E000-0000
• Description: Error in the fixing assembly start-up.
• Causes: Insufficient temperature rise detected by thermistor even after applying bias to the heater Cause: disconnected main thermistor / fixing heater, problem in DC controller PCB
• Solutions: • Check connectors of fixing assembly, DC controller PCB, fixing power supply unit, etc. • Replace fixing film units • Replace fixing power supply units • Replace DC controller PCBs

• Code: E001-0000
• Description: Abnormally high temperature detected in fixing assembly
• Causes: Abnormally high temperature detected by main thermistor Cause: problem in main thermistor / DC controller
• Solutions: • Check connectors of fixing assembly / DC controller PCB • Replace fixing film units • Replace fixing power supply units • Replace DC controller PCB

• Code: E001-0001
• Description: Abnormally high temperature detected in fixing assembly
• Causes: Abnormally high temperature detected by sub thermistor (sub thermistor triggered) Cause: problem in sub thermistor / DC controller PCB
• Solutions: • Check connectors of fixing assembly / DC controller PCB • Replace fixing film units • Replace fixing power supply units • Replace DC controller PCBs

• Code: E003-0000
• Description: Abnormally low temperature detected in fixing assembly
• Causes: Temperature drop detected by main thermistor after attaining the target temperature Cause: problem in fixing power supply unit, disconnection of main thermistor, problem in DC controller PCB
• Solutions: • Check connectors of fixing assembly / DC controller PC • Replace fixing film/fixing power supply units • Replace DC controller PCBs

• Code: E003-0001
• Description: Abnormally low temperature detected in fixing assembly
• Causes: Temperature drop detected by sub thermistor after attaining the target temperature (sub thermistor triggered) Cause: problem in fixing power supply unit, disconnection of sub thermistor, problem in DC controller PCB
• Solutions: • Check connectors of fixing assembly / DC controller PCB • Replace fixing film units • Replace fixing power supply units • Replace DC controller PCBs

• Code: E004-0000
• Description: Error in fixing power supply drive circuit
• Causes: Error in zero-cross signal detection for the pre-defined duration Cause: problem in fixing control circuit
• Solutions: • Check connectors of fixing assembly / DC controller PCB • Replace fixing power supply units

• Code: E012-0000
• Description: Error in ITB motor startup
• Causes: Error in attaining the target ITB motor rotation detected based on ITB motor speed detection signal after ITB motor is actuated. Cause: problem in ITB motor / DC controller PCB
• Solutions: • Check connectors of ITB motor / DC controller PCB • Replace ITB motors • Replace DC controller PCBs

• Code: E012-0001
• Description: Error in ITB motor startup
• Causes: Error in ITB motor rotation after attaining the target rotation detected based on ITB motor speed detection signal. Cause: problem in ITB motor / DC controller PCB
• Solutions: • Check connectors of ITB motor / DC controller PCB • Replace ITB motors • Replace DC controller PCBs

• Code: E014-0000
• Description: Error in fixing motor startup
• Causes: Error in attaining the target fixing motor rotation detected based on fixing motor speed detection signal after fixing motor is actuated. Cause: problem in fixing motor / DC controller PCB
• Solutions: • Check connectors of ITB motor / DC controller PCB • Replace ITB motors • Replace DC controller PCBs

• Code: E014-0001
• Description: Error in fixing motor startup
• Causes: Error in fixing motor rotation after attaining the target rotation detected based on fixing motor speed detection signal. Cause: problem in fixing motor / DC controller PCB
• Solutions: • Check connectors of ITB motor / DC controller PCB • Replace ITB motors • Replace DC controller PCBs

• Code: E015-0001
• Description: Error in developing roller contact
• Causes: Failed to detect changes in developing home position sensor signals within the pre-defined time after actuating main motor to control the developing roller contact. Cause: problem in developing home position sensor / main motor / DC controller PCB
• Solutions: • Check connectors of developing home position sensor, main motor and DC controller PCB. • Replace developing home position sensors • Replace main motors • Replace DC controller PCBs

• Code: E020-0000
• Description: Error in density sensor
• Causes: Failed to receive sufficient light to detect image density Cause: Dirt on density sensor, problem of density sensor / DC controller PCB / toner cartridge
• Solutions: • Check DC controller PCB onnectors. • Replace ITB units • Replace DC controller PCBs • Replace toner cartridges

• Code: E021-1003
• Description: Error in developing motor
• Causes: Cause of developing motor rotation error: problem in developing motor / DC controller PCB
• Solutions: • Check connectors of developing motor and DC controller PCB. • Replace developing motor • Replace DC controller PCB

• Code: E021-2003
• Description: Error in developing motor
• Causes: Error in attaining the target developing motor rotation detected based on developing motor speed detection signal after developing motor is actuated. Cause: problem in developing motor / DC controller PCB
• Solutions: • Check connectors of developing motor and DC controller PCB. • Replace developing motor • Replace DC controller PCBs

• Code: E024-0000
• Description: Error in toner level sensor
• Causes: Abnormal output of toner level sensor (Yellow) Cause: problem in toner cartridge / high-voltage power supply PCB / DC controller PCB
• Solutions: • Replace toner cartridges • Replace high-voltage power supply PCBs • Replace DC controller PCBs

• Code: E024-0001
• Description: Error in toner level sensor
• Causes: Abnormal output of toner level sensor (Magenta) Cause: problem in toner cartridge / high-voltage power supply PCB / DC controller PCB
• Solutions: • Replace toner cartridges • Replace high-voltage power supply PCBs • Replace DC controller PCBs

• Code: E024-0002
• Description: Error in toner level sensor
• Causes: Abnormal output of toner level sensor (Cyan) Cause: problem in toner cartridge / high-voltage power supply PCB / DC controller PCB
• Solutions: • Replace toner cartridges • Replace high-voltage power supply PCBs • Replace DC controller PCBs

• Code: E024-0003
• Description: Error in toner level sensor
• Causes: Abnormal output of toner level sensor (Black) Cause: problem in toner cartridge / high-voltage power supply PCB / DC controller PCB
• Solutions: • Replace toner cartridges • Replace high-voltage power supply PCBs • Replace DC controller PCBs

• Code: E052-0000
• Description: Error in 2-sided unit detection
• Causes: Failed to detect 2-sided unit Cause: improper 2-sided unit connection
• Solutions: • Check connectors of 2-sided unit and DC controller PCB • Replace DC controller PCBs

• Code: E066-0000
• Description: Error in environment sensor
• Causes: Error in environment sensor Cause: Problem in environment sensor / DC controller PCB
• Solutions: • Check connectors of environment sensor and DC controller PCB. • Replace environment sensor • Replace DC controller PCBs

• Code: E070-0000
• Description: Error in ITB / TOP sensor
• Causes: Error in ITB / TOP sensor Cause: Problem in ITB / TOP sensor / DC controller PCB
• Solutions: • Check connectors of ITB unit and DC controller PCB. • Replace ITB units • Replace DC controller PCBs

• Code: E078-0000
• Description: Error in primary transfer roller contact
• Causes: Primary transfer roller contact mechanism does not normally function Cause: problem in contact mechanism / ITB tension sensor / pickup motor / DC controller PCB
• Solutions: • Check contact mechanism • Check connectors of ITB tension sensor, pickup motor and DC controller PCB. • Replace ITB tension sensors • Replace pickup motors / DC controller PCBs

• Code: E100-0000
• Description: Error in scanner motor/laser unit/BD
• Causes: Failure in Yellow optical unit Cause: Problem in laser scanner unit / DC controller PCB
• Solutions: • Check connectors of laser scanner unit and DC controller PCB • Replace laser scanner units • Replace DC controller PCBs

• Code: E100-0001
• Description: Error in scanner motor/laser unit/BD
• Causes: Failure in Magenta optical unit Cause: Problem in laser scanner unit / DC controller PCB
• Solutions: • Check connectors of laser scanner unit and DC controller PCB • Replace laser scanner units • Replace DC controller PCBs

• Code: E100-0002
• Description: Error in scanner motor/laser unit/BD
• Causes: Failure in Cyan optical unit Cause: Problem in laser scanner unit / DC controller PCB
• Solutions: • Check connectors of laser scanner unit and DC controller PCB • Replace laser scanner units • Replace DC controller PCBs

• Code: E100-0003
• Description: Error in scanner motor/laser unit/BD
• Causes: Failure in Cyan optical unit Cause: Problem in laser scanner unit / DC controller PCB
• Solutions: • Check connectors of laser scanner unit and DC controller PCB • Replace laser scanner units • Replace DC controller PCBs

• Code: E110-0000
• Description: Error in primary pseudo-BD correction
• Causes: Scanner failed to be ready after starting up pseudo-BD control Cause: Problem in laser scanner unit / DC controller PCB
• Solutions: • Replace laser scanner units • Replace DC controller PCBs

• Code: E194-0000
• Description: Error in Patch Sensor
• Causes: Patch Sensor does not function normally Cause: Dirt on density sensor, problem in density sensor / DC controller PCB / toner cartridge
• Solutions: • Check DC controller PCB connectors • Replace ITB units • Replace DC controller PCBs • Replace toner cartridges

• Code: E196-0000
• Description: Error in DCON ROM
• Causes: Failed to update ROM of DC controller PCB Cause: Problem in DC controller PCB
• Solutions: • Update the set of main controller firmware • Replace DC controller PCB

• Code: E196-1000
• Description: Error in DCON ROM
• Causes: Error in writing in / reading from ROM (main) Cause: Problem in main controller PCB
• Solutions: • Update the set of main controller firmware • Replace DC controller PCBs

• Code: E196-2000
• Description: Error in DCON ROM
• Causes: Error in writing in/reading from ROM (storing settings) Cause: Problem in main controller PCB
• Solutions: • Update the set of main controller firmware • Replace DC controller PCBs

• Code: E198-0000
• Description: Failure in DC controller memory
• Causes: Failure in DC controller memory Cause: Problem in DC controller PC
• Solutions: • Replace DC controller PCBs

• Code: E202-0001
• Description: Error in reader HP sensor
• Causes: Error in reader HP outward Failed to move to HP even when CIS unit moves backward.
• Solutions: • Replace reader HP sensors • Replace reader motors • Replace reader units

• Code: E202-0002
• Description: Error in reader HP sensor
• Causes: Error in reader HP homeward Failed to move to HP even when CIS unit moves forward.
• Solutions: • Replace reader HP sensors • Replace reader motors • Replace reader units

• Code: E351-0000
• Description: System error
• Causes: System error Cause: Problem in main controller PCB
• Solutions: • Turn OFF and then ON the main power. • Replace main controller PCBs

• Code: E733-0000
• Description: Error in printer communication
• Causes: Failure between DC controller PCB and controller PCB Cause: Poor connection between PCBs, problem in DC controller PCB / main controller PCB
• Solutions: • Check connectors of DC controller PCB and main controller PCB • Replace DC controller PCBs • Replace main controller PCBs

• Code: E736-0000
• Description: Error in CCU communication
• Causes: Error in CCU-modem communication Cause: Problem in FAX-NCU PCB / main controller PCB
• Solutions: • Update the set of main controller firmware • Replace FAX-NCU PCBs • Replace main controller PCBs

• Code: E744-0001
• Description: Error in language file/BootRom/USB memory
• Causes: Error in language file version The version of language file does not match to Bootable
• Solutions: • Update the set of main controller firmware

• Code: E744-0002
• Description: Error in language file/BootRom/USB memory
• Causes: Error in language file size Language file exceeds allowable size
• Solutions: • Update the set of main controller firmware

• Code: E744-1001
• Description: Error in language file/BootRom/USB memory
• Causes: Versions of Bootable and BootRom do not match
• Solutions: • Update the set of main controller firmware

• Code: E744-4000
• Description: Error in language file/BootRom/USB memory
• Causes: Error in engine ID Detected illegal engine connection
• Solutions: • Check DC controller • Update DC controller firmware • Update the set of main controller firmware

• Code: E744-5000
• Description: Error in language file/BootRom/USB memory
• Causes: Error in panel microcomputer
• Solutions: • Check panel microcomputer to upgrade the version • Update the set of main controller firmware • Replace main controller PCBs

• Code: E746-0000
• Description: Error in main controller PCBs
• Causes: Communication error occurred in main controller PCB (other than scannerrelated) Cause: Problem in main controller PCB
• Solutions: • Replace main controller PCBs

• Code: E766-8000
• Description: Error in firmware
• Causes: Incorrect digital registration 3 point information Cause: Problem in firmware
• Solutions: • Power off/on • Update firmware

• Code: E766-9000
• Description: Error in firmware
• Causes: Error in laser scanner unit power supply Cause: Problem in firmware
• Solutions: • Power off/on • Update firmware

• Code: E766-xxxx
• Description: Error in firmware
• Causes: Error in connection occurred due to main controller software *: xxxx Task number related to Exception is shown in decimal Cause: Problem in firmware
• Solutions: • Power off/on • Update firmware

• Code: E804-0004
• Description: Error in power supply cooling fan
• Causes: Power supply cooling fan does not rotate in the specified rotation speed. Cause: Problem in power supply cooling fan / DC controller PCB
• Solutions: • Check connectors of power supply cooling fan / DC controller PCB • Replace power supply cooling fans • Replace DC controller PCBs

• Code: E805-0005
• Description: Error in 2-sided cooling fan
• Causes: 2-sided cooling fan does not rotate in the specified rotation speed. Cause: Problem in 2-sided cooling fan / DC controller PCB
• Solutions: • Check connectors of 2-sided cooling fan / DC controller PCB • Replace 2-sided cooling fans • Replace DC controller PCBs

• Code: E806-0000
• Description: Error in fixing / fixing power supply cooling fan
• Causes: Fixing / fixing power supply cooling fan does not rotate in the specified rotation speed. Cause: Problem in fixing / fixing power supply cooling fan / DC controller PCB
• Solutions: • Check connectors of fixing/fixing power supply cooling fan and DC controller PCB • Replace fixing / fixing power supply cooling fans • Replace DC controller PCBs

• Code: E808-0000
• Description: Error in low-voltage power supply
• Causes: Printer detected failure in low-voltage power supply Cause: Failure in low-voltage power supply, problem in DC controller PCB
• Solutions: • Check connectors of power supply unit and DC controller PCB • Replace power supply units • Replace DC controller PCBs

• Code: E840-0000
• Description: Error in pressure release mechanism
• Causes: Failed to control in home position (under pressure) after starting home position control Cause: Problem in fixing drive unit / fixing pressure release cam
• Solutions: • Replace fixing drive units • Replace fixing pressure release cams

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